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Support as part of student mobility in case of emergency and extraordinary situations


General information


Given the increasing number of emergencies and extraordinary situations related to Charles University students resident abroad, as well as foreign students at Charles University, the rector of Charles University issues the following statement to minimize the impact of these situations on students.


This provision solely relates to the student mobility involving inter-university agreements, and/or Program Erasmus+. In other cases, please contact your faculty.


The role of Charles University is supportive, and help of any kind only depends on the student’s interest. Charles University identifies the following types of emergencies and extraordinary situations that are considered serious enough to trigger the crisis intervention procedures in favor of the afflicted student or students:


(A) victim of serious crime (assault/rape, abduction, blackmail, etc.);

(B) natural / man-made crisis (large natural disasters, epidemics, large crashes, political/social crisis, war, terrorism etc.)


Charles University is not able to provide support in other situations (loss or theft of personal documents, property or money, financial crisis, visa consulting, legal work issues, court litigation as a result of misdemeanor/crime, etc.)


Information for outgoing students


Before the departure, the students must:

1. Get sufficient health insurance valid in the country of the study stay.

2. Sign up to the system of Voluntary Registration of Czech Republic Citizens Traveling Abroad (DROZD).

3. Give the university the valid contact information, including the contact to a relative or another person, ensuring the student will be accessible abroad.


After the departure, if the student seeks help, he/she may contact Charles University via the e-mail address .

In case of an urgent crisis, it’s absolutely necessary to contact the local embassy or a consulate of the Czech Republic immediately. For the contact list of Czech embassies, including emergency lines, click here.


WE RECOMMEND saving the appropriate number to the phone before the departure!


Information for incoming students


After the arrival, foreign students must:


1. Present Charles University with the confirmation of insurance valid in the Czech Republic.

2. Provide valid contact information (including contact to a relative/contact person).


In need of help, the student can contact Charles University using the e-mail address .


In case of an urgent crisis, it’s absolutely necessary to contact the Integrated Rescue System of the the Czech Republic immediately, on the emergency phone line 112. For more information, click here. WE RECOMMEND saving the appropriate number to the phone in advance!


If you need health assistance, the necessary contact information is available at the webpage of your insurance company (information on commercial insurance). Information related to the health insurance of foreign citizens in the Czech Republic are available at the website of the Ministry of Foreign Affairs of the Czech Republic. The list of hospitals providing care in English is available here.


Note:

In case of necessary psychological assistance in solving other situations that don’t fit the definition of emergencies and extraordinary situations, you can use the consulting services of IPSC RUK. To log in to the Psychological Counseling Service, click here.


Contact: Mgr. Milan Polák

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Last change: February 15, 2017 14:13 
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